Refund policy

Our custom/personalised items are exempt from the consumer contract regulations and the only exception being would be if the item is faulty.

 All items are posted to our customers are always made with love and care however should you need to return an item we do accept returns for a full refund once the item has been received back to us to the condition the customer received it in.

All returns must be returned in suitable packaging with your name, address and order number. It must be posted via Royal Mail signed for and you must keep th proof of postage. A full refund will only be issued once the item has been received by us in the condition it was received by the customer in and unworn.